Hello
To avoid that problem, you simply need to give your individual rooms and zones clear names like “Bedroom”, “Living Room”, and “Upstairs”, and then give the devices themselves clear names that don’t overlap with any of the rooms or zones. So, instead of “Bedroom Ceiling Light 1”, you might name it “Bed Ceiling 1”. Instead of “Bedroom Nightstand Light 1”, you might use “Mary’s Lamp” or “John’s Lamp”—really, anything that doesn’t include the word “Bedroom”.
Thanks

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Hello,

Keep in mind
You need an active Wi-Fi connection for Alexa to work. An active Wi-Fi connection means that Alexa can stream music and other media from the Cloud, and answer your questions or process your requests.

Place your Alexa device in an ideal location

• Make sure your Alexa device is at least eight inches away from walls or other objects that may cause interference (like microwave ovens or baby monitors).
• If your Alexa device is on the floor, move it to a higher location.
Be clear
• Make sure there is no background noise when you speak to Alexa.
• Speak naturally and clearly to Alexa.

Be specific

• Repeat your question or request.
• Rephrase your question or make it less general. For example, there are many cities around the world called "Paris." If you want to know the weather in Paris, France, say, "What's the weather like in Paris, France?"
• Check the Alexa app to see what Alexa heard. On the Home screen, select Learn more at the bottom of the interaction card. You can read what Alexa heard, listen to your request, or provide feedback.

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